BEFORE / Business Challenge
Vast product catalogs, inquiries across time zones, and language differences make it difficult for merchants to deliver complete and consistent product service around the clock.
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CASE STORY
Global Trade: Giving Every Product a Voice
Global Trade
Multilingual AI Digital Humans connect product knowledge, customer inquiries, and offline conversion.
AI / Intelligent Intervention
An AI Product Catalog and Digital Human bring together product details, pricing, logistics, and multimedia content to support real-time multilingual Q&A.
↓AFTER / Expected Improvement
Customers can understand products and identify next steps at any time, while merchants gain a repeatable service channel for global markets.
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